Checkmarx technical account managers work to simplify your software security initiatives and achieve the goals which either your organization has defined or those which you have defined leveraging the advice and experience of your TAM. Your TAM engages with you directly and regularly to identify and overcome any potential barriers to success, and to ensure consistent positive progress is being made in critical areas, including:
- Product deployment progress
- Product adoption and usage trends
- Support ticket status and advocacy
- Feature request status and advocacy
- Product health and performance
- General software security program needs
Your TAM is keenly focused on your success and the benefits your organization yields for your efforts. Checkmarx TAMs measure progress against your milestones and KPIs, and are dedicated to helping you derive value and yield adequate return on your software security investment. In effect, your technical account manager is an extension of your organization, and your singular, greatest point of contact to accomplish more with your solutions and resources.
When working with your TAM, your only task is to develop and deliver secure software quickly; your TAM will handle the rest.